Custom Software Imaging & MDM — Every Rental Device Pre-Loaded, Pre-Enrolled, and Tested Before Delivery
When 80 training laptops arrive and every attendee opens theirs to find the CRM already logged in, the LMS homepage already loaded, and the company wallpaper already set — that is the result of Aria AV’s software imaging and MDM process. Nothing for the attendee to install. Nothing for your team to configure on-site. Everything handled before the device left our facility.
How Aria AV Configures Your Rental Fleet
The imaging process is different for Windows laptops, iPads, and Chromebooks — but the outcome is the same: every device in the fleet is in identical, verified configuration before it ships.
Configuration brief from your team
At order confirmation, Aria AV sends a configuration brief form: software list with installer files or download links, licence keys, MDM token or enrollment credentials, network SSIDs and passwords, browser settings, homepage and bookmarks, and any compliance requirements. This is completed by your IT team or event planner. The earlier we receive it, the more imaging time we have before your ship date.
Master image or MDM policy build
Windows: Aria AV builds a master image from the base OS with your software stack installed, settings applied, and the device in the state it should be at first attendee power-on. One master image is validated on a single unit before being applied to the full fleet. iPad/iPhone: Devices are enrolled in your Apple Business Manager account, your MDM profile is pushed, and apps are installed via MDM. Chromebook: Devices are enrolled in your Google Admin Console managed domain and your policy is applied — typically same-day. Workstation: For ISV-certified engineering software, driver validation is completed first, then imaging proceeds with the validated driver stack.
Fleet-wide image application
The master image (Windows/Mac) or policy (ChromeOS/MDM) is applied to every unit in the fleet. For Windows, this is a cloning process. For Apple MDM and Google Admin Console, configuration propagates automatically after enrollment. For large fleets of 100 or more units, Aria AV uses a rack-based simultaneous cloning setup — all units receive the image in parallel rather than sequentially, which significantly reduces total imaging time.
QC test run on every device
Every device in the fleet receives a first power-on QC test: application launches confirmed, MDM profile verified as applied, Wi-Fi connects to a test network matching your event's SSID, browser homepage loads, and any required login is tested with event credentials. Devices that fail QC are re-imaged and re-tested before shipment. A failed device is not placed in a shipping case until it passes QC.
Pack with spare units & ship
Configured devices are packed in protective cases with chargers, mice, and accessories. Spare units — identically configured to the same master image — are packed alongside the main fleet and clearly labelled. For multi-city simultaneous deployments, separate cases for each city are packed and labelled at this stage. Pre-addressed return shipping labels are included in each case.
Data wipe & device reset on return
Every device is factory-reset to manufacturer defaults on return to Aria AV facilities. Windows hard drives wiped using NIST 800-88 methods. iPads erased via MDM and removed from your Apple Business Manager account. Chromebooks unenrolled from Google Admin Console and storage cleared. No session data, credentials, or application data persists. Data destruction certificates available on request for compliance-sensitive healthcare, government, and financial services events.
MDM & Configuration Platforms Aria AV Supports
Apple Business Manager
Zero-touch enrollment for iPads and iPhones. Add Aria AV device serials to your ABM org before shipment — devices arrive pre-enrolled in your chosen MDM on first power-on.
Jamf Pro
The most commonly used MDM for Aria AV Apple fleet orders. Configuration profiles, app installation, supervised mode, and kiosk lockdown all managed via your Jamf instance.
Kandji & Mosyle
Aria AV supports ABM enrollment with Kandji and Mosyle for organisations that prefer lightweight Apple MDM platforms over Jamf.
Microsoft Intune
Windows Autopilot enrollment and Intune policy management for Windows laptop fleets. Works with your existing Intune tenant — Aria AV devices enroll as managed devices in your environment.
VMware Workspace ONE
Workspace ONE UEM enrollment for Windows and Android device fleets. Suitable for enterprise environments already standardised on VMware endpoint management.
Google Admin Console
Chromebook fleet management via your existing Google Workspace for Business or Education domain. Policy applies to all enrolled Chromebooks automatically — same-day configuration turnaround for standard policies.
Image-Based (No MDM)
For Windows environments without MDM, Aria AV builds a standalone master image with your software and settings. No MDM server or credentials required — the image is self-contained.
ISV-Certified Workstation
For engineering simulation, CAD, and analytics software requiring ISV certification: driver validation is completed first, then software is installed on the validated driver stack before imaging. HP ZBook and Dell Precision supported.
What Aria AV Configures for Common Event Types
National Sales Meeting Training Fleet
Dell Latitude or HP EliteBook master-imaged with sales platform (Salesforce, HubSpot, Veeva), CRM credentials pre-loaded, company wallpaper set, homepage pointing to training portal. Same image across all units in all simultaneous breakout rooms. MDM-managed or standalone image depending on enterprise environment.
Healthcare Clinical Training
HP EliteBook with Epic, Cerner, or Meditech EHR client installed. HP Wolf Security enabled, TPM 2.0 configured, Windows Intune enrolled in your healthcare organisation’s managed tenant. HIPAA-aligned configuration. Data destruction certificate on return for compliance documentation.
Open Source & Developer Conference Demo Stations
MacBook Pro M4 enrolled in Apple Business Manager, supervised mode enabled, Jamf-managed with your exhibitor shell app or web app kiosk mode configured. For All Things Open, JNUC, and developer technology conference exhibitor stations where Mac is the expected demo platform.
Chromebook Training Fleet — LMS & Google Workspace
Chromebook Enterprise enrolled in Google Admin Console. Browser locked to LMS URL or training portal. Extensions pre-installed. Google Workspace apps configured. Homepage and new-tab page set. Policy propagated to all units via Admin Console — same-day for standard configurations. Cost-efficient for 50–500 unit workforce onboarding fleets.
iPad Lead Capture & Registration Stations
iPad Pro M4 enrolled in Apple Business Manager. MDM profile pushes Cvent Attendee Hub, iCapture, Salesforce Events, or custom enterprise lead capture app. Supervised mode locks device to your app. Zebra badge printer Bluetooth pairing configured and tested. Kiosk mode prevents attendees from exiting the registration app.
Engineering Simulation & CAD Workstations
HP ZBook or Dell Precision with ISV-certified GPU driver stack validated for Autodesk, Dassault, Ansys, or SAS. Application installed on validated driver stack, licence key applied, and a full software validation run completed before shipment. For ICC, AREMA, and engineering simulation conference demo stations.
What Aria AV Needs From You to Begin Imaging
Imaging cannot begin until Aria AV has the information below. Delays in receiving this information are the most common cause of missed imaging lead times. Plan to submit the configuration brief as soon as the order is confirmed.
For Windows Laptop Fleets
- Software list with installer files (.exe, .msi) or authenticated download links
- Volume licence keys or enterprise licence files for each application
- Intune tenant ID and device enrollment token (if using Intune/Autopilot)
- Domain credentials or Azure AD join credentials (if domain-joining)
- Wi-Fi SSID(s) and passwords for the event venue
- Browser homepage URL, bookmarks, and any restricted sites
- Company wallpaper file and any lock screen settings
- Any GPO, registry settings, or compliance policies to apply
For iPad / iPhone Fleets
- Apple Business Manager organisation ID (to add Aria AV device serials)
- MDM server token (Jamf, Kandji, Mosyle, or Apple MDM)
- App IDs for all apps to be pushed (App Store or enterprise distribution)
- Device configuration profile (.mobileconfig) or MDM policy settings
- Kiosk app bundle ID (if locking device to single app)
- Wi-Fi SSID(s) and passwords
For Chromebook Fleets
- Google Workspace managed domain name
- Admin Console access for Aria AV to enroll devices (or enrollment token)
- Policy settings: homepage URL, allowed/blocked sites, required extensions
- Wi-Fi SSID(s) and passwords (or confirm that event venue Wi-Fi is being used)
- Kiosk app details (if using managed kiosk mode)
Software Imaging Pairs with These Aria AV Services
On-Site Event Support
Your pre-configured devices arrive already set up — the on-site technician verifies every unit at first power-on and is present on the floor for immediate hot-swap if needed.
Laptop Rentals
MacBook Pro M4 · Dell Latitude · HP EliteBook · Chromebook · workstations — every platform configurable with custom imaging and MDM.
iPad & iPhone Rentals
iPad Pro M4 ABM-enrolled · supervised mode · kiosk lockdown · lead capture app pre-installed · Zebra badge printer paired before delivery.
Large Quantity Laptop Rentals
50–500 unit fleet deployments — master image applied across all units simultaneously, spare units identically configured, multi-city simultaneous shipment.
Workstation Laptop Rentals
HP ZBook · Dell Precision · ISV-certified software pre-validated before imaging — Autodesk, Ansys, SAS, and engineering simulation platforms.
Chromebook Rental Guide
When Chromebooks are the right platform choice — LMS fleets, Google Workspace training, and large cost-efficient workforce onboarding deployments.
Custom Software Imaging & MDM — Frequently Asked Questions
- What is custom software imaging
Custom software imaging means Aria AV installs your required applications, applies your settings, and configures the device so that when the first attendee opens the laptop on event day, it is already in the state you need — no setup, no installation, no login prompts the attendee wasn't prepared for. For Windows laptops this means building a master image with your software stack, applying it across the fleet, and completing a QC run. For Chromebooks it means applying a Google Admin Console policy. For iPads it means enrolling in Apple Business Manager and pushing the device configuration via MDM. Every platform has a different technical process; Aria AV handles all of them.
- MDM platforms supported
Apple platforms: Apple Business Manager (ABM) enrollment with MDM management via Jamf Pro, Kandji, or Mosyle. Windows platforms: Microsoft Intune (Autopilot), VMware Workspace ONE, and image-based deployment without MDM where appropriate. Chromebook: Google Admin Console (Google Workspace for Education or Business). If your organisation uses a different MDM platform, contact Aria AV to confirm compatibility at the time of order.
- Proprietary software on rental laptops
Yes, with your software licence. Aria AV installs software using licences you provide — volume licence keys, enterprise licence files, or MDM-pushed app licences. Aria AV does not provide software licences. Once the software is installed and the event ends, the device is factory-reset and the software is removed. If your software requires domain-joined authentication, provide the domain credentials or MDM token at the time of the order.
- How long does imaging take
For a standard Windows laptop fleet using a provided software list: 3 to 5 business days for imaging, QC, and readiness for shipment. For large fleets of 100 or more units: 7 to 10 business days. For complex configurations requiring ISV-certified driver validation (workstation laptops for engineering simulation software): 7 to 10 business days minimum. For iPads enrolled in Apple Business Manager via MDM: 1 to 2 business days. For Chromebooks via Google Admin Console: same day. Provide your software requirements as early as possible — imaging is the longest step in the pre-event preparation process.
- Apple Business Manager enrollment
Yes. Provide your Apple Business Manager organisation ID and add the Aria AV device serial numbers to your ABM account before the order ships. Aria AV will then manage MDM enrollment using your chosen MDM platform (Jamf, Kandji, Mosyle, or Apple's own MDM). Devices arrive pre-enrolled with your device configuration profile, apps installed, and supervised mode enabled. At event end, devices are removed from your ABM account and factory-reset.
- What information is needed for imaging
For Windows laptops: software installer files or download links, licence keys, any required domain credentials or Intune token, network SSIDs and passwords, browser bookmarks and homepage, and any GPO or registry settings. For iPads: Apple Business Manager org ID, MDM server token (if using your MDM), list of apps to install, and device configuration profile. For Chromebooks: Google Admin Console managed domain, policy configuration (which sites, which extensions, which homepage), and Google Workspace credentials if apps require them. Provide all of this at least 3 business days before your required ship date.
- Data security on device return
All Aria AV rental devices are factory-reset to manufacturer defaults on return to Aria AV facilities. For Windows laptops, the hard drive is wiped using a NIST 800-88-compliant process. For iPads and iPhones, the device is erased via MDM and removed from your Apple Business Manager account. For Chromebooks, the device is unenrolled from Google Admin Console and the storage is wiped. No session data, credentials, or application data persists on the device after the wipe. Aria AV can provide a data destruction confirmation certificate on request for compliance-sensitive orders.
- Push configuration update after delivery
Yes, for MDM-managed devices. For iPads enrolled in Jamf or another MDM, configuration profile changes and new app installations can be pushed over the air after delivery — no physical access to the device is required. For Windows laptops managed through Intune, policy changes and app deployments can also be pushed remotely. For Chromebook fleets managed through Google Admin Console, policy changes propagate to all enrolled devices automatically at next check-in. For standard-imaged Windows laptops without MDM, remote configuration changes require a technician or a remote session with the device.
